How to Buy

In order to enquire further about a work on this site, or to make a purchase, please contact us on 07738 730952 (any day from 0800 to 2100 UK time) or via email at grantmwaters@btinternet.com . We will endeavour to get back to you the same day. We are very happy to provide additional images, a condition report, and further background information about the work. On request we will reserve available works for up to 72 hours to allow the client time to make a decision.

Prices are all inclusive within the UK Mainland

We aim to make the buying process as quick, secure and efficient as possible. For clients within the United Kingdom the price shown is the total amount due, and is inclusive of UK Mainland shipping and any levy which may be due under the Artist's Resale Right Regulations of 2006. For clients overseas there is likely be an additional charge to cover the higher costs of shipping, which is typically £30 (EU countries) to £90 (Australia and New Zealand) assuming that the work is approximately of standard size. We will gladly provide specific shipping costs on request. Please note that overseas clients may have to pay import taxes in their own country.

Invoicing and Payment

Once a sale has been agreed in principle we will email a detailed invoice to the client showing full product, contact and bank information. Payment by bank transfer is preferred within the UK because it is quick and generally incurs no charges. This helps us to contain costs and to offer competitive prices on our stock. However we do of course accept payment via UK cheque and also have the facility to accept credit card payments from the UK and overseas. We also accept Barclays Pingit for transactions up to £300. For overseas clients we accept payment via bank transfer or credit card.

Guarantee of Authenticity

We guarantee the authenticity of all our stock. Each item is accompanied on delivery by a receipt which includes the name of the artist and a full description of the work. If we make a material error in identifying the artist we are, of course, prepared to offer our client a refund of all money paid to us. This guarantee is for the full period of ownership of our client and does not extend to subsequent purchasers of the work.

Distance Selling Regulations

The Consumer Protection (Distance Selling) Regulations 2000 protect UK consumers when they shop online or enter into contracts at a distance from a supplier. This is because the consumer does not have the opportunity to meet the supplier face-to-face and to inspect the goods prior to purchase.

Policy on Returns

We comply fully with the above regualtions. Any goods bought from us at a distance by a consumer, i.e. by email or telephone order, may be returned to us for a refund provided we are notified by the consumer of the intention to cancel the contract within a period of 7 working days from the date of receipt of the goods. The goods must be returned to us within 14 days from the date they were received by the consumer and in the same condition as they were received. The consumer is responsible for the costs of returning the goods. We will issue a full refund of monies paid on return of the goods. This policy applies to all transactions conducted by consumers within the European Union.

Privacy Policy

We protect client information and do not share such information with third parties except for the purposes of processing payments, making shipping arrangements, or complying with the law.

Jurisdiction

Business conducted on this website is subject to the laws of England and Wales.